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Then i took her to dalview hospital where they treated me as a private patient because discovery refused to take her in because im on a 3 months probation period. Hi There, please kindly assist me as I have made an arrangement with Discovery Medical Aid to help me with having a medical aid. Thanks CJ Coetzee i have medical aid with Bonitas for the past three years, never logged a claim before the 15 th May 2017 after an accident , i was admitted to hospital on the and discharged on the 17th, i queried 1 bill that was not Paid to the Hospital , Ref no 060717QD2y6R on the 6th july 2017 which still has not been paid to date, i am now receiving call from Attorneys regarding the claim which has not been paid.Fine all went well not till i went to a personal financial crisis. I'm a government employee using Gems Medical Scheme now my baby has been admitted on Saturday due to Acute Tonsillitis and she has fever,diarrhoea,oral thrush,she cnt swallow so she nxt take oral medication she needs iv medication says the main reason for admission now Gems declined to pay for admission now I already owe Akasia hospital R13 000 excluding the Dr and Lab. Bonitas medical aid refuses to pay the hospital,claiming that Hip replacement is not a PMB condition.

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In addition we had to make ridiculous co-payments because the benefits of this medical aid was insufficient. I Have been with Audi Center Springs For four years and left the company. The new company Auto Alpina medical aid is Discovery.

This only lasted a few months before we decided that something has to change. As from 1st of May 2017 the debit order at Audi Center was stop and I went over to Discovery.

I have an approved refund that I have waited 5 months for Phoned and mailed every week All I get is various excuses Now we need another scan and need this refund of R28 050 You cannot speak to anyone but a call centre and you cannot mail anyone but an info line I am at the end of my tether All I can suggest if you are looking for a medical aid AVOID BONITAS COMPLAINT - false advertising - cover is not there when you need it (Member number 553324980) To those who think they are helping members who faithfully pay expecting to receive cover when you need it most My son tried to get a comprehensive medical aid on his meagre earnings He took out the Smart Plan and Vitality with the understanding (as detailed in the brochure) that in an emergency, trauma, accident his medical treatment would be covered and that his medicines after doctors...

I have given notice with Momentum Health Saver and was In the Credit, they then responded and said I would have to wait 6 months, then when I queried this knowing full well that any claims received after the termination date would be rejected and also notified them that there were no claims forthcoming and I would be prepared to sign an affidavit to that effect, they have now sent me another letter stating there would be a 4.5 month waiting period unless I gave them a motivation? Dear MMI Holding, I have sent several e-mail to an e-mail address that was given by one of your chronic consultants, just to discover on Monday that it was incorrect.

I have resent the prescription to [email protected] and she has promise to mark it as URGENT as indicated in my several e-mails sent to the chronic department.

Last modified 01-Nov-2017 14:10